题材：售后/常见问题      知识编号：33082

SYMPTOM: 问题描述 
The Memory Test in PC-Doctor for Rescue and Recovery fails with the message "internal error" with 4GB or more memory installed during the test. 
使用RNR中PCDOCTOR测试带有等于或大于4GB内存的系统可能会提示 “internal error(内部错误)”的报错信息. 
 
PROBLEM ISOLATION AIDS: 问题范围 
- The above symptom may occur on the following systems: 
以上问题可能会出现在如下机型当中 
ThinkStation: Type S10: 6423, 6483 
ThinkStation: Type D10: 6427, 6493 
 
- The system’s memory configurations is 4GB or more. 
系统配有等于或大于4GB的内存. 
 
FIX: 解决方案 
 
PC-Doctor for DOS can be used to test the system memory with 4GB or more.  The customer can download an ISO image with PC-Doctor for DOS from http://www/lenovo.com and create a bootable CD from that image.
DOS版本的PC-DCOTOR可以测试配有等于或大于4GB的系统.客户可以从联想网站上下载DOS版本的PC-DOCTOR的ISO镜像,可用此镜像做成可启动的CD. 
 
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-69612
 
LIMITATION: 局限性 
 
The memory test in Rescue and Recovery cannot test configurations with more than 4GB RAM. 
RNR版本的内存测试无法测试大于4GB的内存.